Privacy Policy
Last updated: 21st April 2026
At Aeternus Studio, your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website or engage with our services.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following personal data:
Contact details such as name, email address and phone number when you submit an enquiry, contact us or subscribe to updates
Technical data such as IP address, browser type and pages visited, collected via analytics and cookies
2. How We Use Your Information
We use your personal data to:
Respond to enquiries and provide information about our services
Deliver and manage our social media strategy, content creation and related services
Send marketing communications where you have opted in
Improve our website, services and user experience through analytics
You may opt out of marketing communications at any time by contacting us directly or using the unsubscribe link in our emails.
3. Legal Basis for Processing
We process your personal data under the following lawful bases under UK GDPR:
Consent – where you have opted in to marketing communications or enquiries
Contract – where processing is necessary to provide our services to you
Legitimate interests – to improve our services, website performance and business operations, provided your rights do not override these interests
4. Sharing Your Data
We do not sell, rent or trade your personal data.
We may share limited data with trusted third-party service providers who support our business operations, such as website hosting, analytics tools and email providers. These providers are required to process your data securely and in accordance with data protection laws.
5. Cookies
Our website uses cookies to improve functionality, enhance your browsing experience and analyse website traffic.
You can control or disable cookies through your browser settings. Some features of the website may not function correctly if cookies are disabled.
For more information about cookies, you can refer to guidance from the Information Commissioner’s Office (ICO).
6. Data Retention
We retain personal data only for as long as necessary for the purposes set out in this policy, including providing services, responding to enquiries and meeting legal, accounting or reporting obligations.
When data is no longer required, it is securely deleted or anonymised.
7. Your Rights
Under UK GDPR, you have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (where applicable)
Withdraw consent at any time (where processing is based on consent)
Object to processing based on legitimate interests
Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Third-Party Links & Embedded Content
Our website may include links or embedded content from third-party platforms such as Instagram or other social media channels.
We are not responsible for the privacy practices of these external websites.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or loss.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us at: